CQI Learning Initiative Webinar Series
for
Family Support and Home Visiting Staff
Overview: The CQI Learning Initiative webinar series is designed to help Family Support and Home Visiting staff further understand what CQI entails, and why CQI is a key component of ensuring a high-quality program. The webinar series is composed of seven different one-hour webinars that will cover:
- Why Family Support Teams work on CQI;
- MIECHV CQI reporting requirements;
- How to establish a strong CQI Team;
- How to make data informed decisions when working on CQI;
- How to use CQI tools and how to scale-up in CQI projects; and
- How to communicate your CQI efforts and results to your community and families.
Each of the webinar series will be repeated at different dates and times. All Each of the webinar series will be repeated at different dates and times. All sessions will be recorded and posted to this webpage.
Who should participate: Family Support and Home Visiting CQI Teams are required to have at least one team member attend. Any Family Support and Home Visiting staff who are interested in learning more about the CQI process are also strongly encouraged to participate.
Registration: Please send a list of the names and emails of CQI team members to Christina Janosky at cjanosky@pa.gov. Ifadditional family support staff are interested in participating, please include their information as well. There is no fee or cost to participate.
Certificates of Attendance: Certificates of attendance will be available for those who participate in the webinar and complete an evaluation. The evaluation form will require entering a code provided at the end of the webinar.
Handouts: Please find the handouts for each session below.
Joining the webinar: In order to hear and see the webinar, you will need a computer/tablet with stable internet access and speakers. If you don’t have speakers, you will be able to listen to the webinar using a phone. You and your CQI Team will get the most out of the webinar, if you are able to both hear and see the webinar.
Shared Opportunities for Learning: To encourage learning and further understanding, smallactivities will be assigned to CQI teams in between webinars. Sharing opportunities will be made during the webinars, and CQI Teams can request individualized meetings as needed. It is anticipated that teams will begin CQI projects at the beginning of 2021. Teams will have an opportunity to work with the Family Support Specialist, Christina, to develop a new CQI project and to determine timelines.
Joining the Webinar: To hear and see the webinar, a computer/tablet with stable internet access and speakers or headphones is needed. If speakers or headphones are not available, participants will be able to listen to the webinar using a phone. Participants and their CQI Team will get the most out of the webinar, if they are able to both hear and see the webinar.
Webinar security: In order to ensure that the webinar series is safe for all participants, a number of security measures will be used. When you enter the Zoom meeting, you’ll be placed in a waiting room until the host admits you. Please join the session at least 10 minutes prior to the start time in order to allow time for the waiting room process. Once you join the webinar, your camera will be turned off and your microphone will be muted.
If your device is not labeled with your name and program, you will be asked to update it once you have entered the Zoom room. Directions will be provided when you join the meeting.
Audio and visual quality are dependent on a number of different factors, including the internet signal at your site. Check your internet stability if possible. Close out all unnecessary computer applications to save bandwidth.
Questions: Please send any questions to Christina Janosky at cjanosky@pa.gov and cc your designated Family Support Consultant. Christina is happy to schedule any CQI coaching calls outside of the webinars described below. Thank you!
Session Descriptions and Handouts
Handouts
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Resources
SOURCES:
We have chosen select resources to share above from the MIECHV CQI Toolkit and other sources. Please click the link if you would like to view the entire MIECHV CQI Toolkit.
CQI 101 – What is CQI and Why is it Important?
- Orientation, objectives, and expectations for the CQI Learning Initiative
- MIECHV CQI requirements
- Key principles of CQI and the Plan, Do, Study, Act (PDSA) cycle
- Writing a SMART Aim statement
- Basics of designing a Plan, Do, Study, Act (PDSA) cycle
Recording: http://www.pa-home-visiting.org/wp-content/uploads/2020/09/CQI-Webinar-101-08-25-2020.mp4
Please note: We are unable to offer certificates of attendance for watching the posted webinar recordings.
CQI 102 – Establishing A CQI Team
- Mitigating resistance by understanding the psychology of change
- Identifying who should be at the table: CQI Teams
- Establishing roles and duties on a CQI Team
- Implementing and hardwiring changes as a team
Recording: http://www.pa-home-visiting.org/wp-content/uploads/2020/09/CQI-102-Establishing-a-CQI-Team.mp4
Please note: We are unable to offer certificates of attendance for watching the posted webinar recordings.
CQI 103 – Making Informed Decisions Using Data (10/27 repeat 10/29)
- Guidance on selecting CQI projects
- Using data to make informed decisions and write SMART Aim statements
- Identifying changes to test
- Learning from variation and interpreting run charts
- Analyzing root causes of problems
Recording: http://www.pa-home-visiting.org/wp-content/uploads/2020/11/CQI-103-.mp4
Please note: We are unable to offer certificates of attendance for watching the posted webinar recordings.
CQI 104 – Strategies For Using CQI Tools (12/8 repeat 12/10)
- Tips for PDSA cycles: What tools and activities are useful? (5 Whys, Fishbone Diagram, etc.)
- Process Mapping
- Developing your team’s theory for change (Key Driver Diagrams)
Recording: http://www.pa-home-visiting.org/wp-content/uploads/2020/12/CQI-104-12082020.mp4
Please note: We are unable to offer certificates of attendance for watching the posted webinar recordings.
CQI 105 – How To Scale-Up and Sustain Improvement Activities (1/12 repeat 1/14)
- Learning about structures to spread changes
- Running “ramps” of PDSA cycles
- Ramp planning to detail how to scale-up testing of change ideas
- Level 1, Level 2 and Level 3 Change Ideas
Please note: We are unable to offer certificates of attendance for watching the posted webinar recordings.
CQI 106 – Using Program Data to Evaluate Progress
- Defining your measures of a CQI project
- Understanding the role of measurement for improvement
- Types of measures and building a measurement strategy
- Review of Run Charts
Recording: http://www.pa-home-visiting.org/wp-content/uploads/2021/02/CQI-106.mp4
Please note: We are unable to offer certificates of attendance for watching the posted webinar recordings.
CQI 107 – How to Communicate Your CQI Results (3/2 repeat 3/4)
- Learning about structures to spread changes
- Holding onto gains and how to articulate your findings
- Communicatig CQI projects to your community or families: The good, the bad and the ugly
- Moving Forwards: What resources or assistance is needed?
Recording: http://www.pa-home-visiting.org/wp-content/uploads/2021/03/CQI-107-03-05-2021.mp4
Please note: We are unable to offer certificates of attendance for watching the posted webinar recordings.